AI Customer Service Solution designed to transform and elevate the customer service journey. It brings together innovative, yet secure AI technology and practical business application, ensuring a customer service experience that's both efficient and engaging.
Transforming legacy policies into AI-Enhanced, Future-Ready formats
Beeep provides a simple, yet powerful onboarding process to digest clients’ internal policies and
make it usable by AI.
We understand data is the foundation of intuitive AI and Beeep also captures data needed to solve customer inquiries, which spreads out over different sources.
Cutting Down Customer Wait Times through seamless multi-channel connectivity
Beeep AI features a ready-to-deploy live chat functionality via popular messaging apps like SMS
and WhatsApp.
We know that more than half of the customers hang up after being on hold for 2 minutes and 75% of surveyed millennial prefers texting.
AI-driven conversation to collect context information for better triaging
Beeep’s AI will drive multi-round conversation to accurately identify customer intents, collect
relevant information, tailoring responses to individual needs
With enough information, Beeep knows how to direct tickets to optimal resolution channels, from automated responses to human agents with advanced AI support
AI automatically resolves customer issues by providing accurate information consistent with company policies.
When the issue is too complext or user choose to escalate
AI supports agents in real-time locates relevate policy articles, suggests optimal solutions with highlighted areas to check and summarizes prior customer interactions so agents can resolve the issue faster.
Start enhancing your business with generative AI today
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